The QuinataCRM system enables you to record details of all your customers, suppliers and other contacts and all the interactions you have with them. You can store details of customers, individual contacts at those customers and potential customers.
You can track actions that you must take, notes of meetings or phone calls, services delivered for a customer, documents associated with a customer and all emails to or from a customer.
it is possible to record relationships between contacts and customers so you can record all the staff who work for a customer and the interactions with them. All these interactions are summarised so you can see all the contacts made with a customer.
QuinataCRM also acts as a document management system for customer documents and files all emails to or from the customer.